Your Daily Meals, Simplified Forever.

Delete via App (Recommended)

The easiest way to delete your account is directly through the Bento app:

Delete via Email

If you cannot access the app, you can request account deletion by email. Send an email with subject "Account Deletion Request" including your registered phone number.

Data Deletion Details

When you delete your account, the following data will be removed:

• Profile information (name, phone, email, address)
• Subscription history and meal preferences
• Order history and dietary information
• App usage data and preferences

This Privacy Notice for Noonx Technologies ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

• Download and use our mobile application (Bento), or any other application of ours that links to this Privacy Notice
• Use Bento - a customer-facing mobile application that helps users discover nearby messes and meal providers, view daily meal plans, and place food orders
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions, please contact us at hello@noonx.in.

Summary of Key Points

This summary provides key points from our Privacy Notice.

Table of Contents

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You:

• Names
• Phone numbers
• Email addresses
• Mailing addresses

Sensitive Information:

We do not process sensitive information.

Payment Data:

Important: We do NOT collect, store, or process any payment or financial information. All payments are made directly between users and mess owners offline (cash or direct UPI transfer). We have no access to your bank account, credit card, or any financial details.

Application Data:

• Geolocation Information: We may request access to track location-based information from your mobile device to provide certain location-based services.
• Mobile Device Access: We may request access to certain features from your mobile device, including your camera, storage, and other features.

Information automatically collected

In Short: Some information — such as your IP address and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons:

• To facilitate account creation and authentication and otherwise manage user accounts
• To request feedback and to contact you about your use of our Services
• To send you marketing and promotional communications (if in accordance with your preferences)

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with specific third parties.

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API). Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location.

4. What Is Our Stance on Third-Party Websites?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to but are not affiliated with our Services.

The Services may link to third-party websites, online services, or mobile applications. We do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party services.

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

Google Analytics

We may share your information with Google Analytics to track and analyse the use of the Services. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time.

Withdrawing your consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.

Opting out of marketing communications

You can unsubscribe from our marketing and promotional communications at any time by replying 'STOP' or 'UNSUBSCRIBE' to our messages, or by contacting us.

Account Information

If you would like to review, change, or terminate your account, you can log in to your account settings and update your information. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.

If you have questions about your privacy rights, you may email us at hello@noonx.in.

9. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track ('DNT') feature or setting. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals.

10. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification.

11. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us:

12. How Can You Review, Update, or Delete Your Data?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.

1. Acceptance of Terms

By accessing or using the Bento mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.

2. Definitions

• "User" refers to any person using the Bento App
• "Mess" refers to food service providers registered on our platform
• "Subscription" refers to meal plans arranged through the App
• "Order" refers to individual meal requests

3. Account Registration

To use certain features of the App, you must register for an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account
• Not share your account with others

4. Services

4.1 Food Discovery

Bento provides a platform connecting users with mess providers. We are not responsible for the quality, preparation, or delivery of food, which remains the responsibility of the individual mess providers.

4.2 Subscriptions

• Subscriptions are non-transferable
• Unused meals do not carry forward unless specified by mess
• Subscription prices are set by individual mess owners
• Cancellation policies are set by individual messes

5. User Conduct

You agree NOT to:

• Use the App for any illegal purpose
• Harass or abuse mess owners or other users
• Post false reviews or ratings
• Attempt to manipulate the platform or prices
• Share false information or impersonate others
• Interfere with the proper functioning of the App
• Use bots or automated systems

6. Payments & Refunds

6.1 Payment Terms

Important: Bento does NOT process any payments. All payments are made directly between you and the mess owner via:

• Cash payment at the mess location
• Direct UPI transfer to mess owner
• Direct bank transfer to mess owner

We do not collect, store, or have access to your payment or financial information.

6.2 Refund Policy

• Refund policies are set by individual mess owners
• Any refund requests should be addressed directly to the mess owner
• Bento is not responsible for payment disputes between users and mess owners

7. QR Code & Meal Verification

For subscriptions, meal verification is done via QR code scanning. You must:

• Present valid QR code at the mess for each meal
• Not share or duplicate your QR code
• Report any QR code issues immediately
• Accept that missed scans may result in meal forfeit

8. Reviews & Ratings

When posting reviews, you agree to:

• Provide honest and fair feedback
• Not post defamatory or abusive content
• Not accept compensation for fake reviews
• Allow us to moderate or remove inappropriate content

9. Intellectual Property

All content, features, and functionality of the App (including logos, text, graphics, and software) are owned by Bento and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute any part of the App without our written permission.

10. Disclaimers

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE:

• Uninterrupted or error-free service
• Quality or safety of food from mess providers
• Accuracy of mess information or menu details
• Availability of messes or specific food items

11. Limitation of Liability

To the maximum extent permitted by law, Bento shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including but not limited to food-related illnesses, allergic reactions, or order issues.

12. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion. Upon termination:

• Your right to use the App ceases immediately
• Active subscriptions may be cancelled
• You will lose access to your order history

13. Governing Law

These Terms shall be governed by the laws of India. Any disputes arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes through the App or via email. Continued use of the App after changes constitutes acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms, please contact us: